Missoula Time Bank

Time Exchange Etiquette

TRUST AND COMMUNICATION
- The Gold Standard in Time Exchange -

It is the member’s responsibility to arrange his or her exchanges.
To set up an exchange, you may need to contact more than one person.
If you have attempted to contact someone several times and they have not responded within a week or so, please let the coordinator know. The coordinator will contact that person.
If you can’t find the service you want, email MTB and we will put a notice out for you.
Return all phone calls or emails within 48 hours.
It’s OK to say no - you don’t need a reason.
If you can’t keep a scheduled exchange, give at least 24 hours notice (unless you have an emergency). Otherwise, the provider can charge for their time.
If you forget an appointment, apologize to the other member as soon as you realize it.
The provider of a service is responsible for reporting the exchange. The receiver’s account will automatically be deducted.
Hours can be recorded in 15 minute increments.
Report your hours as soon as possible.
You may charge money for travel, gas, ingredients, or supplies used in your service. Be clear about all of this in listing your service and before engaging in the transaction.
If you will be unable to participate for a period of time, contact the coordinator and ask that your account be made temporarily inactive.
Respect other members’ viewpoints and don’t pressure members to accept your political views or religious beliefs.
Treat fellow time bank members with compassion and respect.

Contributing to a prosperous Missoula community.